Last updated December 17, 2024
This Privacy Notice for
Crash Override, Inc
( "we," "us," or
"our" ), describes how and why we might access, collect, store, use, and/or share
( "process"
) your personal information when you use our services (
"Services" ), including when
you:
- Visit our website
at https://crashoverride.com , or any website of ours that links to this Privacy Notice
- Engage with us in
other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will
help you understand your privacy rights and choices. We are responsible for making decisions about how
your personal information is processed. If you do not agree with our policies and practices, please do
not use our Services. If you still have any questions or concerns,
please contact us at [email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by clicking the link following each key
point or by using our table
of contents below to find the section you are looking
for.
What
personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with us and the Services, the choices you
make, and the products and features you use. Learn more about personal information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be considered "special" or "sensitive"
in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious
beliefs. We do not process sensitive personal information.
Do
we collect any information from third parties?
We do not collect any information from third parties.
How
do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Learn more about how we process your information.
In
what situations and with which parties do we share personal
information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal
information.
How
do we keep your information safe? We have adequate organizational and technical processes and procedures in
place to protect your personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What
are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Learn more
about your privacy
rights.
How
do you exercise your rights? The easiest way to exercise your rights is by visiting https://crashoverride.com/contact-us
, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to
learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information
that you provide to us.
We collect personal
information that you voluntarily provide to us when you register on the Services,
express an interest in obtaining information about
us or our products and Services, when you participate in activities on the Services, or otherwise
when you contact us.
Personal
Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
names
email addresses
usernames
Sensitive Information.
We do not process sensitive information.
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In
Short: Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and reporting
purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage, and performance information
our servers automatically collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
2. HOW DO WE PROCESS
YOUR INFORMATION?
In Short: We process your
information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
- To
facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep your
account in working order.
- To
deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
- To send administrative information to
you. We may process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To
protect our Services. We may process your information as part of
our efforts to keep our Services safe and secure, including fraud monitoring
and prevention.
- To save or protect an
individual's vital interest. We may process your
information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We
only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e. , legal basis) to do
so under applicable law, like with your consent, to comply
with laws, to provide you with services to enter into or fulfill our contractual
obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you are located in
the EU or UK, this section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain the valid
legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases
to process your personal information:
- Consent. We may
process your information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a
Contract. We may process your personal information
when we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Diagnose problems and/or
prevent fraudulent activities
- Legal
Obligations. We may process your
information where we believe it is necessary for
compliance with our legal obligations, such as to
cooperate with a law enforcement body or regulatory
agency, exercise or defend our legal rights, or
disclose your information as evidence in litigation
in which we are involved.
- Vital
Interests. We may process your
information where we believe it is necessary to
protect your vital interests or the vital interests
of a third party, such as situations involving
potential threats to the safety of any
person.
If you are
located in Canada, this section applies to
you.
We may process your
information if you have given us specific permission
(i.e. , express
consent) to use your personal information for a
specific purpose, or in situations where your
permission can be inferred (i.e. , implied
consent). You can withdraw
your consent at any time.
In some exceptional cases, we
may be legally permitted under applicable law to
process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and
fraud detection and prevention
- For business transactions
provided certain conditions are met
- If it is contained in a
witness statement and the collection is necessary to
assess, process, or settle an insurance
claim
- For identifying injured,
ill, or deceased persons and communicating with next
of kin
- If we have reasonable
grounds to believe an individual has been, is, or
may be victim of financial abuse
- If it is reasonable to
expect collection and use with consent would
compromise the availability or the accuracy of the
information and the collection is reasonable for
purposes related to investigating a breach of an
agreement or a contravention of the laws of Canada
or a province
- If disclosure is required
to comply with a subpoena, warrant, court order, or
rules of the court relating to the production of
records
- If it was produced by
an individual in the course of their employment,
business, or profession and the collection is
consistent with the purposes for which the
information was produced
- If the collection is
solely for journalistic, artistic, or literary
purposes
- If the information is
publicly available and is specified by the
regulations
In
Short: We may share
information in specific situations described in
this section and/or with the following third
parties.
We may need to share your
personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We may use
cookies and other tracking technologies
to collect and store your
information.
We may use
cookies and similar tracking technologies
(like web beacons and pixels) to gather
information when you interact with our
Services. Some online tracking
technologies help us maintain the security
of our Services and your
account
, prevent crashes, fix bugs, save
your preferences, and assist with basic
site functions.
We also
permit third parties and service providers
to use online tracking technologies on our
Services for analytics and advertising,
including to help manage and display
advertisements, to tailor advertisements
to your interests, or to send abandoned
shopping cart reminders (depending on your
communication preferences). The third
parties and service providers use their
technology to provide advertising about
products and services tailored to your
interests which may appear either on our
Services or on other
websites.
To the extent
these online tracking technologies are
deemed to be a "sale"/"sharing"
(which includes targeted advertising, as
defined under the applicable laws) under
applicable US state laws, you can opt out of
these online tracking technologies by
submitting a request as described below
under section "
DO
UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
"
Specific
information about how we use such
technologies and how you can refuse
certain cookies is set out in our Cookie
Notice
.
6.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep your
information for as long as necessary to
fulfill
the purposes outlined in this
Privacy Notice unless otherwise required
by law.
We will only
keep your personal information for as long
as it is necessary for the purposes set
out in this Privacy Notice, unless a
longer retention period is required or
permitted by law (such as tax, accounting,
or other legal requirements). No
purpose in this notice will require us
keeping your personal information for
longer than the
period of time in which users have an
account with us
.
When we have
no ongoing legitimate business need to
process your personal information, we will
either delete or anonymize
such information, or, if this is
not possible (for example, because your
personal information has been stored in
backup archives), then we will securely
store your personal information and
isolate it from any further processing
until deletion is possible.
7.
HOW DO WE KEEP YOUR INFORMATION
SAFE?
In
Short: We aim to
protect your personal information
through a system of organizational
and technical security
measures.
We have
implemented appropriate and reasonable
technical and organizational
security measures designed to
protect the security of any personal
information we process. However, despite
our safeguards and efforts to secure your
information, no electronic transmission
over the Internet or information storage
technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other
unauthorized
third parties will not be able to
defeat our security and improperly
collect, access, steal, or modify your
information. Although we will do our best
to protect your personal information,
transmission of personal information to
and from our Services is at your own risk.
You should only access the Services within
a secure environment.
8.
DO WE COLLECT INFORMATION FROM
MINORS?
In
Short: We do not
knowingly collect data from or market to
children under 18 years of age .
We do not
knowingly collect, solicit data from, or
market to children under 18 years of age,
nor do we knowingly sell such personal
information. By using the Services, you
represent that you are at least 18 or that
you are the parent or guardian of such a
minor and consent to such minor
dependent’s use of the Services. If we
learn that personal information from users
less than 18 years of age has been
collected, we will deactivate the account
and take reasonable measures to promptly
delete such data from our records. If you
become aware of any data we may have
collected from children under age 18,
please contact us at [email protected]
.
9.
WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
Depending on your state of residence in
the US or in some regions, such as the
European Economic Area (EEA), United
Kingdom (UK), Switzerland, and Canada
, you
have rights that allow you greater
access to and control over your personal
information.
You may
review, change, or terminate your
account at any time, depending on your
country, province, or state of
residence.
In some
regions (like the EEA,
UK, Switzerland, and Canada ), you
have certain rights under applicable data
protection laws. These may include the
right (i) to request access and obtain a
copy of your personal information, (ii) to
request rectification or erasure; (iii) to
restrict the processing of your personal
information; (iv) if applicable, to data
portability; and (v) not to be subject to
automated decision-making. In certain
circumstances, you may also have the right
to object to the processing of your
personal information. You can make such a
request by contacting us by using the
contact details provided in the section
"
HOW CAN
YOU CONTACT US ABOUT THIS
NOTICE?
"
below.
We will
consider and act upon any request in
accordance with applicable data protection
laws.
If you are
located in the EEA or UK and you believe
we are unlawfully processing your personal
information, you also have the right to
complain to your Member
State data protection
authority
or UK data
protection
authority.
If you are
located in Switzerland, you may contact
the Federal Data
Protection and Information
Commissioner.
Withdrawing
your consent: If we are
relying on your consent to process your
personal information, which may
be express and/or implied consent
depending on the applicable law,
you have the right to withdraw your
consent at any time. You can withdraw your
consent at any time by contacting us by
using the contact details provided in the
section "
HOW CAN
YOU CONTACT US ABOUT THIS
NOTICE?
"
below
.
However,
please note that this will not affect the
lawfulness of the processing before its
withdrawal nor,
when applicable law allows,
will it affect the processing of your
personal information conducted in reliance
on lawful processing grounds other than
consent.
Account
Information
If you would at any
time like to review or change the
information in your account or terminate
your account, you can:
Log in to your account settings and update your user account.
Upon your
request to terminate your account, we will
deactivate or delete your account and
information from our active databases.
However, we may retain some information in
our files to prevent fraud, troubleshoot
problems, assist with any investigations,
enforce our legal terms and/or comply with
applicable legal requirements.
Cookies
and similar technologies:
Most Web browsers are set to accept
cookies by default. If you prefer, you can
usually choose to set your browser to
remove cookies and to reject cookies. If
you choose to remove cookies or reject
cookies, this could affect certain
features or services of our Services.
If you have
questions or comments about your privacy
rights, you may email us at [email protected]
.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web
browsers and some mobile operating systems
and mobile applications include a
Do-Not-Track ( "DNT"
) feature or setting you can
activate to signal your privacy preference
not to have data about your online
browsing activities monitored and
collected. At this stage, no uniform
technology standard for recognizing
and implementing DNT signals has
been finalized
. As such, we do not currently
respond to DNT browser signals or any
other mechanism that automatically
communicates your choice not to be tracked
online. If a standard for online tracking
is adopted that we must follow in the
future, we will inform you about that
practice in a revised version of this
Privacy Notice.
California law
requires us to let you know how we respond
to web browser DNT signals. Because there
currently is not an industry or legal
standard for recognizing
or honoring
DNT signals, we do not respond to them at
this time.
11.
DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: If you are a
resident of
California, Colorado,
Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey,
Oregon, Tennessee, Texas, Utah, or
Virginia ,
you may have the right to request access
to and receive details about the
personal information we maintain about
you and how we have processed it,
correct inaccuracies, get a copy of, or
delete your personal information. You
may also have the right to withdraw your
consent to our processing of your
personal information. These rights may
be limited in some circumstances by
applicable law. More information is
provided
below.
Categories
of Personal Information We
Collect
We have
collected the following categories of
personal information in the past twelve
(12) months:
Category | Examples | Collected |
A.
Identifiers | Contact
details, such as real name, alias,
postal address, telephone or
mobile contact number, unique
personal identifier, online
identifier, Internet Protocol
address, email address, and
account name |
B.
Personal information as defined in
the California Customer Records
statute | Name,
contact information, education,
employment, employment history,
and financial
information |
Gender,
age, date of birth, race and
ethnicity, national origin,
marital status, and other
demographic
data | ||
Transaction
information, purchase history,
financial details, and payment
information | ||
Fingerprints
and
voiceprints | ||
Browsing
history, search history, online
| ||
Device
location | ||
Images
and audio, video or call
recordings created in connection
with our business
activities | ||
Business
contact details in order to
provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a
job with us | ||
Student
records and directory
information | ||
Inferences
drawn from any of the collected
personal information listed above
to create a profile or summary
about, for example, an
individual’s preferences and
characteristics | ||
We may also
collect other personal information outside
of these categories through instances where
you interact with us in person, online, or
by phone or mail in the context of:
- Receiving help
through our customer support channels;
- Participation in
customer surveys or contests; and
- Facilitation in the
delivery of our Services and to respond to
your inquiries.
- Category A -
As long as the user has an account with us
- Category
F - As long as the user has an account with us
Sources
of Personal
Information
Learn
more about the sources
of personal information
we collect in "
WHAT
INFORMATION DO WE
COLLECT?
"
How
We Use and Share
Personal
Information
Will
your information be
shared with anyone
else?
We
may disclose your
personal information
with our service
providers pursuant to
a written contract
between us and each
service provider.
Learn more about how
we disclose personal
information to in the
section, "
WHEN
AND WITH WHOM DO WE
SHARE YOUR PERSONAL
INFORMATION?
"
We
may use your personal
information for our
own business purposes,
such as for
undertaking internal
research for
technological
development and
demonstration. This is
not considered to be
"selling"
of your
personal
information.
We
have not disclosed,
sold, or shared any
personal information
to third parties for a
business or commercial
purpose in the
preceding twelve (12)
months. We will
not sell or share
personal information
in the future
belonging to website
visitors, users, and
other consumers.
Your
Rights
You
have rights under
certain US state data
protection laws.
However, these rights
are not absolute, and in
certain cases, we may
decline your request as
permitted by law. These
rights include:
- Right
to know
whether or not we are
processing your personal
data
- Right
to
access your
personal data
- Right
to
correct inaccuracies
in your personal data
- Right
to request
the deletion of your
personal data
- Right
to obtain a
copy of the
personal data you
previously shared with
us
- Right
to
non-discrimination
for exercising your
rights
- Right
to opt out of
the processing of your
personal data if it is
used for targeted
advertising
Depending
upon the state where you
live, you may also have
the following
rights:
- Right
to access the categories
of personal data being
processed (as permitted
by applicable law,
including Minnesota’s
privacy law)
- Right
to obtain a list of the
categories of third
parties to which we have
disclosed personal data
(as permitted by
applicable law,
including
- Right
to obtain a list of
specific third parties
to which we have
disclosed personal data
(as permitted by
applicable law,
including
- Right
to review, understand,
question, and correct
how personal data has
been profiled (as
permitted by applicable
law, including
Minnesota’s privacy
law)
- Right
to limit use and
disclosure of sensitive
personal data (as
permitted by applicable
law, including
California’s privacy
law)
- Right
to opt out of the
collection of sensitive
data and personal data
collected through the
operation of a voice or
facial recognition
feature (as permitted by
applicable law,
including Florida’s
privacy law)
How
to Exercise Your
Rights
To
exercise these rights,
you can contact us
by visiting
https://crashoverride.com/contact-us
, by
emailing us at
[email protected]
, by
visiting https://crashoverride.com/contact-us
, or
by referring to the
contact details at the
bottom of this
document.
Under
certain US state data
protection laws, you can
designate an authorized
agent to make a
request on your behalf.
We may deny a request
from an authorized
agent that does
not submit proof that
they have been validly
authorized
to act on your
behalf in accordance
with applicable
laws.
Request
Verification
Upon
receiving your request,
we will need to verify
your identity to
determine you are the
same person about whom
we have the information
in our system. We will
only use personal
information provided in
your request to verify
your identity or
authority to make the
request. However, if we
cannot verify your
identity from the
information already
maintained by us, we may
request that you provide
additional information
for the purposes of
verifying your identity
and for security or
fraud-prevention
purposes.
If
you submit the request
through an authorized
agent, we may
need to collect
additional information
to verify your identity
before processing your
request and the agent
will need to provide a
written and signed
permission from you to
submit such request on
your
behalf.
Appeals
Under
certain US state data
protection laws, if we
decline to take action
regarding your request,
you may appeal our
decision by emailing us
at [email protected]
. We will inform
you in writing of any
action taken or not
taken in response to the
appeal, including a
written explanation of
the reasons for the
decisions. If your
appeal is denied, you
may submit a complaint
to your state attorney
general.
California
"Shine The
Light"
Law
California
Civil Code Section
1798.83, also known as
the "Shine The Light"
law, permits our
users who are California
residents to request and
obtain from us, once a
year and free of charge,
information about
categories of personal
information (if any) we
disclosed to third
parties for direct
marketing purposes and
the names and addresses
of all third parties
with which we shared
personal information in
the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your
request in writing to us
by using the contact
details provided in the
section "
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
"
12.
DO WE MAKE
UPDATES TO
THIS
NOTICE?
In
Short: Yes,
we will update this
notice as necessary
to stay compliant
with relevant
laws.
We
may update this
Privacy Notice from
time to time. The
updated version will
be indicated by an
updated "Revised"
date at the top
of this Privacy
Notice. If we make
material changes to
this Privacy Notice,
we may notify you
either by prominently
posting a notice of
such changes or by
directly sending you a
notification. We
encourage you to
review this Privacy
Notice frequently to
be informed of how we
are protecting your
information.
13.
HOW CAN YOU
CONTACT US
ABOUT THIS
NOTICE?
If
you have questions or
comments about this
notice, you may email us at
[email protected]
or
contact
us by post
at:
14.
HOW CAN YOU
REVIEW,
UPDATE, OR
DELETE THE
DATA WE
COLLECT FROM
YOU?